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Jewelry Repair & Custom Design

Do you have a sentimental piece that's broken and you've had it sitting around for years? Or maybe you haven't worn a piece because something as simple as a clasp has broken and you're not sure how to fix it, and it's entirely possible that at some point in your life, you've lost a mate to your beloved pair of earrings...

We get a lot of requests to repair jewelry from our customers and we fix all kinds of earrings, bracelets and necklaces. Even wind chimes, mobiles, and more! As it’s hard to give an estimate over the phone, we recommend that you bring in your jewelry for an estimate or an opinion. Repairs are paid for at the time of pick-up, unless specified otherwise.

We can handle:

  • Changing out clasps
  • Changing the earring finding (clip-ons, posts, french hooks, lever backs, etc)
  • Stringing
  • Knotting
  • Bead Weaving
  • Wire-Wrapping
  • Lengthening/Shortening of pieces
  • We DO NOT do any soldering. But do recommend you checking out Rings True, our wonderful neighbor in Carr Mill Mall for your soldering needs.
  • We DO NOT replace watch batteries. This is not something we do or have ever done.


CUSTOM DESIGN

 
If you've ever browsed our store, you know there are tons of loose beads, findings and strands to choose from. If you're not comfortable with the do-it-yourself approach, we can help! Just choose your materials and we can do the rest! We can make earrings, necklaces, bracelets and more. Come in or call us with any questions you may have. Partial payment will be taken at time of take-in depending on project.



FOR BOTH REPAIRS & CUSTOM DESIGN:

  • All take-in orders will be given a labor estimate for your convenience. We do our best to give you the best estimate possible and if the cost is going to be much more than expected, you will be given a call before our designers proceed. If you leave your projects with us and accept the ticket we give you, you are guaranteeing that you will pay us in full at the time of completion.
  • Labor Rates: 
    • The minimum for labor on a single item repair is typically $5.
    • Stringing, knotting, wire-work and more are typically priced by the inch and the size of the bead.
  • Turn Around Time: At most, 2 weeks. Sometimes sooner. During the Holidays, expect a 3 week turnaround time. Do not expect repairs/projects to be finished before the end of the year if you bring them in during month of December.
  • Rush Orders (in addition to labor and materials costs):
    • 24 Hour Rush (only on business days): $30 PER piece
  • On-The-Spot: Sometimes when the store is slow and our designers are not in the process of working on projects or packaging inventory, we may be able to accommodate on-the-spot repairs. This is left up to the discretion of our employees.
    *Labor rates listed above DO NOT INCLUDE materials cost.*